Cookie Policy
Last Updated: [19 August 2026]
This website, operated by East Ham Dental Care (“we”, “us”, Our”), uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and support our online booking system.
What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide analytical data to website owners.
1. OVERVIEW
This website operates strictly as an informational portal for East Ham Dental Care. We do not host interactive patient contact forms, and we do not natively collect, track, store, or process any personal or medical data from visitors on this domain.
2. COOKIES WE USE
Because we do not run third-party advertising tracking tools or Google Analytics, this website only drops strictly necessary cookies provided natively by Squarespace. These cookies are required for website stability, security, and responsive layouts on mobile devices. They do not track your browsing habits outside of this website.
3. ONLINE APPOINTMENT BOOKINGS
Online bookings are processed completely externally. When you click our booking buttons, you are securely redirected away from our website to our trusted third-party data processor, Software of Excellence (SOE). Any clinical, personal, or contact information you input to complete your booking is processed securely by them on our behalf.
Our lawful basis for processing this health information under the UK GDPR is Article 9(2)(h) (the provision of health or social care). Please note that clinical record retention laws take legal priority over standard GDPR data erasure requests ("the right to be forgotten").
4. GOOGLE MAPS & DIRECTIONS
Our website provides static external links to Google Maps to help you find directions to our practice. Clicking these links connects you directly to Google's external map platform, which operates entirely under Google's independent privacy and cookie policies.
5. HOW TO CONTACT US OR LODGE A COMPLAINT
If you have any questions regarding your data privacy, you can contact our Practice Data Protection Officer directly at the surgery. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
Managing Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your settings.
You can also change your preferences or withdraw your consent at any time by clicking the "Cookie Settings" link at the bottom of our website.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this policy regularly to stay informed.